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Archive for November, 2011

It is Wednesday, as I write this, and I’m finished working for the week already.

I only had to work Monday and Tuesday and I’ve got the rest of the week off. I’ve scheduled these days off for the past ten years now and there’s no sense changing it now.

Monday and Tuesday went pretty fast. I did have two firmware updates, with print driver changes, at two different clients. The first update was done in a banks I.T. department. Soon the bank will be updating their operating software to Windows 7 and we had to find out if our MFD”s will support it.

I knew in advance that at the present level of operation they would be fine for Windows XP and Vista, but not for Windows 7. However, I didn’t know that the bank was soon going to be making these changes until I got a call from a friend in the I.T. department.

She told me about the problem they were having with their initial testing and my reply was that this was expected as the machine needed to be updated in order for it to fix the problem. You see, with Windows 7 itself and with most of Microsoft Office Suite 2010 applications our MFD’s work OK. However, with Excel 2010 the problem is evident. It just won’t print to our machines.

Whatever is happening, either the MFD”s will print out blank pages or just a line or two from the Excel program. When the machine receives an update and the print drivers are updated the problem goes away. So, in order for the bank to be able to use Windows 7 and Office Suite 2010, specifically Excel 2010, with our MFD”s, our machines need to be updated; all of them.

There are about 30+ MFD”s in their system, counting all of their branches, and over the next month I, and the tech’s from our service department, will be updating these machines and letting the bank’s I.T. department update their drivers. I figure by Christmas this should be completed – hopefully.

I had a second and similar problem with another client on the same day and doing the firmware update on the MFD and installing new print drivers solved their problem. Again it was with the fact that they had updated their three PC’s to Windows 7 and installed Microsoft Office Suite 2010 and they could not print from Excel 2010.

After updating the MFD and installing new drivers for them the problem went away. And this is the problem. So many business will update their computer operating systems without first contacting the company that handles their MFD’s to see if there are any known issues with the operating system update and what can be done to prevent any glitches.

My friends at the bank, however, knew this and they gave me a call before doing anything. Going to their office and doing the update on their test machine, and letting them install the new drivers, showed them that this is what needs to be done before they can roll out the new system. Since they are not planning on starting this until after the first of the year, gives us plenty of time to go around and make the necessary updates on our MFD”s that they have.

For this they are very grateful and besides, we have a good working relationship and even though I will be retiring shortly after that, I still want to go out with a good record and remain on a friendly basis with all my clients. I owe them that and I know they will appreciate it.

You never know, I might need a part-time job, and they might have an opening where I could fit in.

Anyway, today has been a wind down day from not being at work and a get ready day for the big family get together tomorrow on Thanksgiving. I figure there will be about 30+ people there and we should have a wonderful time. My camera is ready and the battery is charging.

So, let me finish by saying I wish you all a wonderful and Happy Thanksgiving. For me, I will be giving thanks to God for family, friends and the good people who follow and read this blog. I do appreciate each and every one of you and I pray that God will bless your Thanksgiving in a very special way.

Happy Thanksgiving everyone… 🙂

 

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Remember the song “Daydream” by the Lovin’ Spoonful? Well, I guess you may have to be a little old to do so.

Anyway, it starts out…

  • What a day for a daydream
  • What a day for a daydreamin’ boy
  • And I’m lost in a daydream
  • Dreamin’ ’bout my bundle of joy

Well, until recently I could have said that I have plenty of time to be that boy, but not this week, nor in the coming weeks. Things have picked up and with the holidays coming around I only have a few days left in which to get everything done.

What’s happening is that several of our larger clients, who have numerous MFD’s, are starting to change over the systems to Windows 7 and to Office 2010. That’s all well and good but our MFD’s, as they stand, are not yet capable of handling the new change overs. In order for them to be fine in a Win7 network they must have their firmware upgraded, much like any operating system has software upgrades. Except now it seems to be happening all at once.

So, I’ve been researching the updates, what needs done and at what level the MFD’s should be taken and seeing how they work, and that’s been just the start. Next week – a 2 day work week – I’ll be starting with the updates, and it looks like from then up until the Christmas break that’s pretty much what I’ll be doing.

Don’t forget, here at my work place, we are upgrading our network and exchange server and that needs to be put in place. Then we will need to take care of any bugs that might show up and to make sure the email is getting through, not to mention the new setup for remote work places.

I’m a one man shop and it looks like I’m going to go out in a blaze of something; not sure, yet, what kind of a blaze though.

Sheeesh, I’m supposed to be winding down towards retirement, not revving up the brain waves with all new technology. It will be interesting to see how the story ends… 🙂

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Last week was a downer of a post. I was out of sorts and I apologize for that. I’ll try not to be so negative from now on.

And the reason that I love weeks like this is because I was busy. Had three MFD installs for a large mining corporation and I got to drive for an hour and a half just to get to them. The people there are quite nice and they always make me feel welcome when ever I have to go there. That, in itself, makes the trip worth while. When the client likes you and are glad you are there makes the job that much easier. I love the trust they put into me and my work.

In addition, we’ve been working on the network server/exchange server change over and I’m sort of excited about some of the new stuff I’m going to have to learn; even if I have only a few months left until retirement. Yeah, I know, I’m crazy for doing so, but I told myself that I would be a productive employee up until I leave. I want to go out on a good note and not leave any doubts about what I know and what I can do. No one will be able to say I became a slacker at the end.

One more day to go, as I write this (which is Thursday) and tomorrow looks quite promising as the week ends. More server change over work and settings and, hopefully, some photo ops. I let you know tomorrow when I finish this…

OK, it’s Friday. Been a great week and finishing up in a great way.

Did some checking on yesterdays installs and discovered that one thing that was done, was not done the way the customer had expected. So I contacted them and made the change over the phone.

They were quite glad that I had done so, as they had not as of yet discovered the needed change. I walked them through the minor change over the phone, which created a big difference in how they did the scan to file feature and were thankful, and surprised, that I had discovered it myself, before their own I.T. people did, and had taken it upon myself to call and make the change myself.

That plays big dividends down the road.

So now, all is well. The day is almost over and our outside I.T. consultant will be in around 5:00PM to get started on the final migration push on our network server change over, and by Monday morning we will be back up with a faster and more secure Local Area Network.

Yeah, I have to keep things on a more positive note, and I will do my best not to have anymore downer posts or negative comments as we travel together on my journey in my Countdown To Retirement… 🙂

 

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Weeks like this makes me wonder if I’m going to be happy in retirement, not having a job.

Why? Well, it’s been a slow week. I had one call on Monday and that’s it. The rest of the week I spent here in the office. While that doesn’t sound bad, and it really isn’t, it’s just that even here in the office things have been slow. That’s what I’m talking about.

I’ve had to look around for stuff to do. One of the things that did help was preparing for a network server upgrade/changeover that will get started this afternoon. However, I’m not the chief I.T. person in charge of that, and for good reason. While I know my job, as far as networking MFD’s and managing network scans and printing, taking care of network servers are low on my list of expertise. I know enough to keep things going but as for doing a major change over like this – no way.

The person that is doing the job for us is a good friend of mine and he is quite intelligent when it comes to the network, especially network servers. He has his own business and part of that is running hosting servers for other companies, and he is our outside consultant whenever we have problems that I can’t handle. He’s the man for the job and I’m glad for it.

Well, now it’s 8:OO PM. I’m home and my friend was still at my work place when I left. We had set up the new router, had to do that first before doing the server migration, and when I left today he was just getting ready to do that. Hopefully, when I come in on Monday all well be changed over, the servers will be up and running OK and there won’t be any problems.

This was the only good thing about this week. Otherwise… I hate weeks like this… 🙂

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